c k444 — Terms and Conditions

1 General Introduction

This terms and conditions document forms a legally binding agreement between the c k444 platform and its users. By using our services through the c k444 website, mobile application or any other channel, you are considered to have fully accepted these terms.

c k444 is an online gaming and sports betting platform that provides 24/7 service in Bengali and English for Bangladeshi users. The platform includes slot games, live casino, sports betting and other gaming services.

Alongside these terms, our Privacy Policy and Responsible Gaming Guidelines are also considered part of this agreement. In the event of any conflict, this terms and conditions document will take precedence.

2 Definitions

The following words used in this document carry the meanings set out below:

• "Platform" refers to the c k444 website, mobile application and all associated digital channels.
• "User" or "You" refers to any person who has registered on c k444 or is using its services.
• "Account" refers to a user's personal registered profile on c k444.
• "Wallet" refers to the virtual balance linked to an account, where deposits, winnings and bonuses are held.
• "Bonus" refers to promotional funds provided by c k444, which may be withdrawn subject to meeting specified conditions.
• "Bet" refers to funds spent to participate in any game or sports event.
• "KYC" refers to the Know Your Customer process, through which a user's identity and age are verified.

3 Account Registration and Use

3.1 Eligibility to Register

To open an account on c k444, you must be at least 21 years old and may operate only one account in your own name. Opening more than one account under the same person's name is strictly prohibited.

3.2 Accuracy of Information

All information provided at registration — such as name, date of birth, mobile number and payment details — must be true, complete and up to date. Providing false information may result in the account being closed at any time and the balance being forfeited.

3.3 Password Security

It is your responsibility to keep your account login details secure. c k444 will not be held responsible if you share your password with someone else or allow another person to use your account. If you suspect unauthorised access to your account, contact the support team immediately.

3.4 Single Account

Only one account may be operated per person, household, device or IP address. c k444 reserves the right to close all associated accounts and cancel any accumulated bonuses if this rule is violated.

4 Age Verification and Identity Confirmation

c k444 reserves the right to verify the age and identity of every user. You may be asked to submit a national ID card, passport or other government-issued document. Withdrawal requests may be held until verification is complete.

It is the user's obligation to provide full cooperation to complete the KYC process. Failure to submit the required documents, or submission of false documents, may result in permanent account closure.

5 Deposits, Withdrawals and Payments

5.1 Deposit Methods

Funds can currently be deposited on c k444 via bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount for all methods is ৳200.

5.2 Withdrawal Methods

Withdrawals can be made via bKash, Nagad, Rocket, Upay and bank transfer. The minimum withdrawal amount is ৳1,000. Requests are generally processed within 1 hour.

5.3 Ownership of Funds

Deposited funds must be your own and come from a legitimate source. Depositing using a third party's payment method or someone else's wallet is not permitted.

5.4 Balance Limits

There is no time limit on holding a balance in your wallet. However, c k444 reserves the right to review accounts after extended periods of inactivity, and an inactivity fee may apply under applicable conditions, of which you will be notified in advance.

6 Bonuses and Promotions

6.1 Welcome Bonus

c k444 offers a 150% bonus on your first deposit, up to ৳15,000. For example: a deposit of ৳1,000 earns a bonus of ৳1,500, giving a total balance of ৳2,500. To withdraw this bonus, a wagering requirement must be met — the bonus amount must be wagered 20 times (৳1,500 × 20 = ৳30,000).

6.2 Bonus Terms

• Each bonus offer has its own terms, which will be clearly stated while the offer is active.
• After receiving a bonus, the wagering requirement must be met within the specified time limit.
• Multiple bonus offers cannot be combined at the same time unless explicitly permitted.
• Attempting to claim bonuses through fraudulent means may result in both the bonus and the account being cancelled.

6.3 VIP Cashback

c k444's VIP programme has five tiers — Bronze, Silver, Gold, Platinum and Diamond — each offering weekly cashback (0.2%, 0.4%, 0.6%, 0.8% and 1.0% respectively). Cashback is paid at the applicable rate on net losses for that week.

7 Betting, Gaming and Results

7.1 Validity of Bets

Only bets placed while registered and logged in to c k444 will be considered valid. If a bet is not confirmed due to a technical error, it will be treated as void and the stake will be returned.

7.2 Game Results

Game results are determined by a Random Number Generator (RNG) or a live dealer, and c k444 does not predetermine any outcome. RTP information for any game can be found on the relevant game page.

7.3 Technical Issues

If a game is left incomplete due to a server outage, disconnection or other technical reason, the last confirmed state recorded in the system will be considered final. c k444 reserves the right to make the final decision on such matters.

7.4 Sports Betting

Odds in sports betting may change over time. The odds at the time a bet is confirmed will apply. If an event is cancelled, the staked amount will be returned.

8 Prohibited Activities

The following activities are strictly prohibited on c k444:

• Operating more than one account under the same person's name.
• Placing bets on both sides of an outcome for the purpose of meeting bonus requirements (Bonus Abuse or Arbitrage).
• Attempting to gain unauthorised access to the platform through hacking, malware or any other technical means.
• Using the platform to launder funds from illegal or unknown sources.
• Operating games or betting using any automated software, bot or script.
• Attempting to access another user's account.
• Registering using a false identity or another person's details.

If any of the above activities are suspected or proven, c k444 may immediately suspend or close the account and forfeit all balances and bonuses. The relevant authorities may be notified if necessary.

9 Account Suspension and Closure

9.1 Closure at the User's Request

You may close your account at any time by contacting the c k444 support team. If there is an available balance before closure, you will be given the opportunity to withdraw it.

9.2 Closure by c k444

c k444 reserves the right to suspend or permanently close any account without prior notice for breach of terms, fraudulent activity or other reasonable cause.

9.3 Self-Exclusion

Under the responsible gaming policy, a user may request a temporary or permanent Self-Exclusion. For details, please visit our Responsible Gaming Guidelines page.

10 Limitation of Liability

c k444 accepts no liability for the following:

• Games or bets affected by internet disconnection or issues with the user's device.
• Losses resulting from technical errors by third-party game providers.
• Unauthorised access to an account due to the user's negligence or password sharing.
• Bonuses forfeited or incomplete wagering at the time of account closure.

c k444's maximum liability shall in no circumstances exceed the original amount of the transaction in question.

11 Privacy and Data Protection

c k444 treats the protection of users' personal data as its highest priority. Full details of how we collect, store and use data can be found in our Privacy Policy. By opening an account, you are considered to have consented to that policy.

Your data is not shared with third parties, however information may be provided to the relevant authorities when required by law, for identity verification or for fraud investigation purposes.

12 Responsible Gaming

c k444 believes that gaming is a form of entertainment, but it can become harmful if it goes out of control. We encourage users to play safely and within their limits. To learn about tools such as deposit limits, session limits and self-exclusion, please read our detailed Responsible Gaming Policy.

If any user is affected by or suspects a problem with excessive gambling, contact the c k444 support team — they are available 24/7 to assist in Bengali and English.

13 Changes to Terms

c k444 reserves the right to change, amend or update these terms and conditions at any time. For significant changes, users will be notified via their registered email or through the platform. Continued use of the service after any change will be treated as acceptance of the new terms.

The latest effective terms will always be published on this page, with the date of the last update shown at the top of the page. Users are advised to review this page regularly.

14 Contact and Dispute Resolution

14.1 Contact Methods

The c k444 support team can be contacted 24/7 via live chat or email. All enquiries are answered in Bengali and English. You can also visit our Frequently Asked Questions (FAQ) section for common queries.

14.2 Complaints Procedure

If you have any dispute or complaint, first inform our support team via live chat or email. c k444 will review the complaint and attempt to resolve it within a reasonable time. c k444's own review process applies to the final decision.

14.3 Applicable Law

These terms and conditions are governed by the applicable law. If a dispute cannot be settled through discussion, it will be referred to the appropriate judicial authority for resolution.